Learn the 7 steps to installing a new electrical service to your home or business.Download the detailed step-by-step checklist (PDF)
Call ATCO Electric Yukon at 633-7000 or visit one of our offices to apply for service and to get a ballpark estimate.You will be asked for the following:
Legal Land Description of the site
Date you need power at the site
Estimated amount of power required at the site
Your electrician’s contact information
If you approve the ballpark estimate, you will be asked to pay a survey deposit. This allows our team to continue to work on your design and construction plan.
This stage includes the following:
A meeting with an ATCO Electric Yukon representative at the location of the new service.
Staking and flagging the area required for brushing.
We will design the electrical service and prepare a final estimate for the cost of the new service.
If you approve the final estimate:
You will be asked to pay the customer portion of the new service before ATCO Electric Yukon will order materials and seek external approvals and permits. ATCO Electric Yukon will invest in the rest.
We will set-up your site’s premise ID and billing account once payment is received.
ATCO Electric Yukon will apply for permits needed prior to construction.
This is a good time for you to speak to your electrician about obtaining an electrical permit for work done on the customer side of the meter. ATCO Electric Yukon will need an Electrical Connect Authorization from the Yukon government before connecting power to your new service.
Common approval timelines:Power outages 2 weeksHighway Permit 2 - 4 weeksYESAB 6 - 8 weeksLand Use 2 weeks after YESAB approvalPipelines 4 - 8 weeksWater Crossing 4 - 8 weeks
We will schedule and build your new service once:
all materials arrive,
all external approvals are received, and
brushing on customer property at the project site is completed by the customer.
Once the Electrical Connect Authorization described in Step 4 is obtained, ATCO Electric Yukon can install an electricity meter at your site, energize it and begin delivering power to you.
We will read the meter at your site each month.
Our team of Customer Service Advisors is available to answer questions Monday to Friday, 8 a.m. to 5 p.m.
Power out? Call us at 633-7000. Our crews are on-call 24/7 to respond to power outages and electrical emergencies.
Customer Metering and Services Manual
Service Area Map
Yukon Government Micro-Generation Program
ATCO is a diversified global corporation delivering service excellence and innovative business solutions in Structures & Logistics, Electricity, Pipelines & Liquids, and Retail Energy. More information about ATCO can be found on www.ATCO.com.