Outages & Emergencies

Planned Outages

Be prepared for a planned outage

We need to plan power outages so that our crews can work safely on improving the distribution system. We understand that these can be inconvenient for you, so we do our best to let you know in advance of any planned outages.

Follow us on Twitter to stay up-to-date on our planned outages. If you have any specific questions or concerns, feel free to contact us anytime.


Upcoming outages

Know what you need

We encourage everyone to be self-sufficient for 72 hours.  The Government of Canada's Get Prepared website has information on how you can stay ready for an outage, and what to keep handy in case you lose power for an extended period of time. 

Customers located at #9023, 9025, 9027 & 9029 Quartz Rd., please note that your power will be off on Thursday, Dec. 1 from 5:00 p.m. to 7:00 p.m. to accommodate new customer construction and maintenance on the electrical system.

Customers on the Old Alaska Highway located from the first entrance to #302 Old Alaska Hwy, please note your power will be off on Friday, Dec. 2 from 1:00 pm to 3:00 pm to accommodate system upgrades for communication clearances on the electrical system.

Customers located in the Jackfish Bay Subdivision on East Point Rd & Duncan Lane, please note that your power will be off on Wednesday, Dec. 7 from 12:30 p.m. to 2:30 p.m. to accommodate system upgrades new construction on the electrical system.

Stay up to Date with Outages

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